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  • DE-STRESS AND GET MORE ‘ME’ TIME

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]

  • DE-STRESS AND GET MORE ‘ME’ TIME

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]

  • DE-STRESS AND GET MORE ‘ME’ TIME Copy

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]

  • POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]

  • POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]

  • Building Committee Meeting

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    PUBLIC MEETING NOTICE The Shelby County 9-1-1 District Building Committee will meet Friday, January 27, 2017, at 8:00 a.m. at the District Offices, 3150 Lenox Park, Blvd., Ste. 108, Memphis, […]

  • Board Meeting

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

  • Board Meeting

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

  • Hostage Negotiations (The Public Safety Group)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Hostage Negotiation The FBI now recommends that communications professionals receive hostage negotiation training. Many hostage-incident contacts with law enforcement begin when the hostage taker calls 9-1-1. It is critical that […]

  • Active Shooter (PowerPhone)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Active Shooter Incidents for Public Safety Communications Active shooter incidents and the response to them pose several unique concerns for all facets of public safety including public safety communications. Many […]

  • SOCIAL COMMUNICATIONS & CHANGE MANAGEMENT (Moetivations)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Whether “tweeting” weather alerts, “posting” community notifications, or “sharing” hero moments…managing the entirety of staff social communications and media can seem a lot like trying to corral bees back into […]

  • Board Meeting

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

  • Communications with a Purpose – CLASS FULL

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Communications with Purpose (Moetivations)    This course focuses on professional and personal development in PSAPs & Comm Centers, leadership by example, antibullying, health & wellness for dispatchers & telecommunicators, morale boosters, […]

  • Communications Center Supervisor (APCO)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Communications Center Supervisor (CCS) 3 Day Class The APCO Institute Communications Center Supervisor Course is designed for prospective, newly appointed or experienced communications supervisors who want to enhance their supervisory […]