• Bullying and Negativity in the Communications Center (APCO)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar, we will […]

  • Bullying and Negativity in the Communications Center (APCO) Copy

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar, we will […]

  • Bullying and Negativity in the Communications Center (APCO)

    Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar, we will […]

  • Bullying and Negativity in the Communications Center (APCO)

    Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar, we will […]

  • Crisis Intervention (The Public Safety Group)

    When a person is in crisis, the telecommunicator many times will be the first person to respond. This class provides you the tools you need.  Communications personnel are often the […]

  • Crisis Intervention (The Public Safety Group) Copy

    When a person is in crisis, the telecommunicator many times will be the first person to respond. This class provides you the tools you need.  Communications personnel are often the […]

  • DE-STRESS AND GET MORE ‘ME’ TIME

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]

  • DE-STRESS AND GET MORE ‘ME’ TIME

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]

  • DE-STRESS AND GET MORE ‘ME’ TIME Copy

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]

  • POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]

  • POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]

  • Building Committee Meeting

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    PUBLIC MEETING NOTICE The Shelby County 9-1-1 District Building Committee will meet Friday, January 27, 2017, at 8:00 a.m. at the District Offices, 3150 Lenox Park, Blvd., Ste. 108, Memphis, […]

  • Board Meeting

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN
  • Board Meeting

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN
  • Hostage Negotiations (The Public Safety Group)

    Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

    Hostage Negotiation The FBI now recommends that communications professionals receive hostage negotiation training. Many hostage-incident contacts with law enforcement begin when the hostage taker calls 9-1-1. It is critical that […]