Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million. In this seminar, we will […]
Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million. In this seminar, we will […]
Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million. In this seminar, we will […]
Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million. In this seminar, we will […]
When a person is in crisis, the telecommunicator many times will be the first person to respond. This class provides you the tools you need. Communications personnel are often the […]
When a person is in crisis, the telecommunicator many times will be the first person to respond. This class provides you the tools you need. Communications personnel are often the […]
In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]
In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]
In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]
Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]
Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]
PUBLIC MEETING NOTICE The Shelby County 9-1-1 District Building Committee will meet Friday, January 27, 2017, at 8:00 a.m. at the District Offices, 3150 Lenox Park, Blvd., Ste. 108, Memphis, […]
Hostage Negotiation The FBI now recommends that communications professionals receive hostage negotiation training. Many hostage-incident contacts with law enforcement begin when the hostage taker calls 9-1-1. It is critical that […]