*CLASS IS FULL* Protecting Law Enforcement – those who protect and serve (Powerphone)

With high-risk law-enforcement-related 911 calls on the rise and officer deaths up, the focus on officer safety has never been more critical.

As a 911 call handler, you are a vital link in the emergency response chain. You are also the lifeline to responding officers. Protecting Law Enforcement Responders: The Dispatcher’s Role teaches you about the dangers officers face and how to best minimize those risks.

Topics

• Felonious line-of-duty deaths
• High-risk crimes and incidents in progress
• Groups that target law enforcement
• Extremist and street gangs
• Dispatcher tactics to protect officers
• Officer safety in motor vehicle stops and domestic violence calls
• Barricaded suspects and active shooters
• Radio dispatch procedures and etiquette
• Descriptive information gathering
• Critical incident stress debriefing