Loading Events

Upcoming Events › Training

Events Search and Views Navigation

Event Views Navigation

October 2020

Crisis Intervention (The Public Safety Group / Paul Barbour)

October 16 @ 8:30 am - 4:30 pm
Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details, 3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
+ Google Map

Communications personnel are often the first to deal with a person in the midst of a crisis. We recognize emotions, not rational thinking, are the driving force that alters behavior and actions of the person in crisis. Many times, these calls are for barricaded individuals, mentally ill people in crisis, suicidal persons, domestic violence situations or even hostage situations. Your words and actions will most likely set the tone for the remainder of the call. This course is designed to…

Find out more »

November 2020

Hostage Negotiations (The Public Safety Group / Paul Barbour)

November 6 @ 8:30 am - 4:30 pm
Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details, 3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
+ Google Map

The FBI now recommends that communications professionals receive hostage negotiation training. Many hostage-incident contacts with law enforcement begin when the hostage taker calls 9-1-1. It is critical that the person who answers this call is trained. This class will prepare attendees to answer the call.

Find out more »
+ Export Events