DE-STRESS AND GET MORE ‘ME’ TIME

In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on personal health and work performance Importance of...

DE-STRESS AND GET MORE ‘ME’ TIME

In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on personal health and work performance Importance of...

Crisis Intervention (The Public Safety Group) Copy

When a person is in crisis, the telecommunicator many times will be the first person to respond. This class provides you the tools you need.  Communications personnel are often the first to deal with a person in the midst of a crisis. We recognize emotions, not...

Crisis Intervention (The Public Safety Group)

When a person is in crisis, the telecommunicator many times will be the first person to respond. This class provides you the tools you need.  Communications personnel are often the first to deal with a person in the midst of a crisis. We recognize emotions, not...

Bullying and Negativity in the Communications Center (APCO)

Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar, we will define what bullying is and provide some examples. We will also look at...