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POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)

Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]

POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)

Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

Focus: Effective Communication for the Dispatch Center This 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. Topics include: Why is communication so […]

DE-STRESS AND GET MORE ‘ME’ TIME Copy

Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

In this one-day program, topics include: The nature of stress, stress disorders (acute/traumatic, chronic), and the mental and physical health impacts of unmanaged stress Negative impacts of traumatic stress on […]