REWIND

This course will provide public safety personnel with a clear focus on individualization as it pertains to the overall status of “self.” Telecommunication professionals often become disillusioned and lose focus on their obligations. Most importantly, some individuals have a tendency to contaminate co-workers within the work environment, which proliferates back to those closest to them. This course serves to help change behavior before it’s too late for the individual worker and/or agency.

REWIND

This course will provide public safety personnel with a clear focus on individualization as it pertains to the overall status of “self.” Telecommunication professionals often become disillusioned and lose focus on their obligations. Most importantly, some individuals have a tendency to contaminate co-workers within the work environment, which proliferates back to those closest to them. This course serves to help change behavior before it’s too late for the individual worker and/or agency.

DENISE AMBER LEE TRAGEDY

Nathan’s tragedy has changed the emergency communications’ profession, not just in Florida, but in many places across the country. Thank you for not succumbing to hatred and anger. Through your personal strength and willingness to share your family’s story, you have shown us in 9-1-1 that there is work to be done so that no other family must bear the loss that yours has.

DENISE AMBER LEE TRAGEDY

Nathan’s tragedy has changed the emergency communications’ profession, not just in Florida, but in many places across the country. Thank you for not succumbing to hatred and anger. Through your personal strength and willingness to share your family’s story, you have shown us in 9-1-1 that there is work to be done so that no other family must bear the loss that yours has.

Bullying and Negativity in the Communications Center (APCO)

Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108 TN

Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar, we will define what bullying is and provide some examples. We will also look at the people it affects in our comm centers.  Finally we will give […]