Training

When you spend most of your waking hours at the comm center, you want your effort to mean something more than just the work you’re doing today. You want it […]

With high-risk law-enforcement-related 911 calls on the rise and officer deaths up, the focus on officer safety has never been more critical. As a 911 call handler, you are a […]

PowerPhone’s bestselling Domestic Violence Intervention course arms telecommunicators with the latest tactics for handling these incredibly volatile and complex incidents.  Public Safety Telecommunicators will learn what questions to ask and […]