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DTSTART;VALUE=DATE:20250928
DTEND;VALUE=DATE:20251002
DTSTAMP:20260418T110437
CREATED:20250124T183022Z
LAST-MODIFIED:20250124T183057Z
UID:2145-1759017600-1759363199@shelbycounty911.org
SUMMARY:TENA Conference
DESCRIPTION:Tennessee Emergency Number Association  \n 
URL:https://shelbycounty911.org/event/nena-conference-copy-copy-copy-copy/
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DTSTART;TZID=America/Chicago:20251009T083000
DTEND;TZID=America/Chicago:20251009T100000
DTSTAMP:20260418T110437
CREATED:20250124T182517Z
LAST-MODIFIED:20250919T190548Z
UID:2137-1759998600-1760004000@shelbycounty911.org
SUMMARY:Board Meeting
DESCRIPTION:
URL:https://shelbycounty911.org/event/board-meeting-11-copy-copy-copy-copy-copy-copy-copy-copy-copy-copy-copy-copy-2-copy-2-copy-copy-copy-copy-4-copy-copy-copy-copy-copy/
LOCATION:Shelby County Emergency Communication District Office\, 3150 Lenox Park Blvd. Suite 108\, Memphis\, 38115\, United States
CATEGORIES:Meetings
ORGANIZER;CN="Raymond Chiozza":MAILTO:rchiozza@shelbycounty911.org
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DTSTART;TZID=America/Chicago:20251010T030000
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DTSTAMP:20260418T110437
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UID:2170-1760065200-1760097600@shelbycounty911.org
SUMMARY:Quality Assurance: Achieving QA/QI in the PSAP
DESCRIPTION:Course Discription: \nThe duties and responsibilities of those who serve our communities by accepting and processing emergency calls from the public have grown exponentially over recent years. The industry\, as a whole\, is challenged by the type and nature of the calls received. Factors that affect the quality of service received are the heavy workload\, constant changes within the PSAP\, changes in technology\, as well as customer expectations. \nThis class discusses the joint NENA/APCO Standard 1.107.1.201 and focuses on the establishment of a quality improvement program for public safety communications personnel. NENA’s Quality Assurance: Achieving QA/QI in the PSAP is an 8-hour course designed to emphasize the importance of a quality improvement program with a focus on quality assurance reviews as a main tenant of the process.
URL:https://shelbycounty911.org/event/protecting-law-enforcement-those-who-protect-and-serve-powerphone-copy-copy-copy-copy-copy-copy-copy/
LOCATION:Bartlett Police\, 3736 Appling Rd\, Bartlett\, TN\, 38133\, United States
CATEGORIES:Training
ORGANIZER;CN="Sue Robinson":MAILTO:srobbins@shelbycounty911.org
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