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June 2020

Board Meeting

June 4 @ 8:30 am - 10:00 am
Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details, 3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
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July 2020

Executive Meeting

July 17 @ 8:30 am - 10:00 am
Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details, 3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
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Turbocharge Your Time: Outrageous Productivity in a World of Distractions (360 Dispatcher / Joe Serio)

July 17 @ 8:30 am - 4:30 pm
Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details, 3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
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Between shift work, mandatory overtime, and being on call, you need an effective system to accomplish all the tasks that await you, especially on your days off. Most 9-1-1 professionals are heroic caregivers who want to be of service, which often means they don’t know how to say “no” to people or effectively manage their time. This class provides effective, practical tools for managing time, getting organized, and dealing with procrastination, perfectionism, and other issues.

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Board Meeting

July 30 @ 8:30 am - 10:00 am
Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details, 3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
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September 2020

CTO Program – 3 Day class (NENA)

September 14 @ 8:30 am - September 16 @ 4:30 pm
Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details, 3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
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In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for trainee success. CTO software with the exclusive NENA Daily Observation Report template is provided by Agency360 Public Safety Software. *In order to fully participate in daily assignments…

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