BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Shelby County 911 - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Shelby County 911
X-ORIGINAL-URL:https://shelbycounty911.org
X-WR-CALDESC:Events for Shelby County 911
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20170312T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20171105T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20180311T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20181104T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20190310T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20191103T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20180418T033000
DTEND;TZID=America/Chicago:20180420T120000
DTSTAMP:20260421T101218
CREATED:20170120T034721Z
LAST-MODIFIED:20171012T192411Z
UID:1441-1524022200-1524225600@shelbycounty911.org
SUMMARY:Communications Center Supervisor (APCO)
DESCRIPTION:Communications Center Supervisor (CCS)  \n3 Day Class \nThe APCO Institute Communications Center Supervisor Course is designed for prospective\, newly appointed or experienced communications supervisors who want to enhance their supervisory skills and knowledge. Recommended for current communications center supervisor or those seeking supervisory positions. \nTOPICS INCLUDE: \n\nThe Telecommunications Supervisor Role\nLiability Issues for Supervisors\nPolicies\, Procedures and Directives\nCommunication Skills\nSelf-assessment\nEmployee Evaluation and Motivation\n\nClass lecture is supplemented with practical exercises that help students apply the lessons to their own agency policies and procedures. Students learn supervisory topics and how to work together in groups and cooperate to attain common goals.
URL:https://shelbycounty911.org/event/communications-center-supervisor-apco/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
ORGANIZER;CN="Sue Robinson":MAILTO:srobbins@shelbycounty911.org
END:VEVENT
END:VCALENDAR