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DTSTART;TZID=America/Chicago:20170726T033000
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DTSTAMP:20260422T034957
CREATED:20170120T025937Z
LAST-MODIFIED:20170120T035902Z
UID:1446-1501039800-1501241400@shelbycounty911.org
SUMMARY:Communications Center Supervisor (APCO)
DESCRIPTION:Communications Center Supervisor (CCS)  \n3 Day Class \nThe APCO Institute Communications Center Supervisor Course is designed for prospective\, newly appointed or experienced communications supervisors who want to enhance their supervisory skills and knowledge. Recommended for current communications center supervisor or those seeking supervisory positions. \nTOPICS INCLUDE: \n\nThe Telecommunications Supervisor Role\nLiability Issues for Supervisors\nPolicies\, Procedures and Directives\nCommunication Skills\nSelf-assessment\nEmployee Evaluation and Motivation\n\nClass lecture is supplemented with practical exercises that help students apply the lessons to their own agency policies and procedures. Students learn supervisory topics and how to work together in groups and cooperate to attain common goals.
URL:https://shelbycounty911.org/event/communications-center-supervisor-apco-2/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
ORGANIZER;CN="Sue Robinson":MAILTO:srobbins@shelbycounty911.org
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