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X-WR-CALNAME:Shelby County 911
X-ORIGINAL-URL:https://shelbycounty911.org
X-WR-CALDESC:Events for Shelby County 911
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DTSTART:20150308T080000
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20161101T033000
DTEND;TZID=America/Chicago:20161101T120000
DTSTAMP:20260422T202709
CREATED:20160908T002414Z
LAST-MODIFIED:20160908T002414Z
UID:1400-1477971000-1478001600@shelbycounty911.org
SUMMARY:DE-STRESS AND GET MORE ‘ME’ TIME
DESCRIPTION:In this one-day program\, topics include: \n\nThe nature of stress\, stress disorders (acute/traumatic\, chronic)\, and the mental and physical health impacts of unmanaged stress\nNegative impacts of traumatic stress on personal health and work performance\nImportance of supporting and personally embracing proactive stress management\nUtilization of specific skills activating the Relaxation Response\nPrinciples and skills for management of emotion and thinking under duress\nPrinciples and skills for effective PSAP communication and conflict resolution\nImportance of nutrition and exercise as a coping strategy\n\nThis comprehensive stress management class offers the tools and principles needed to recognize the impact of dispatcher stress and do something about it. Adopting an effective coping strategy can mean the difference between thriving in your career and retiring well\, or constantly feeling tense and anxious under the pressure. With this class\, dispatchers will understand exactly how to lower their stress levels while still making time for what matters. \nWho is this program for? \n\nAny public safety dispatcher\nTraining dispatcher\nLead dispatcher\n\nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/de-stress-and-get-more-me-time-3/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20161102T033000
DTEND;TZID=America/Chicago:20161102T120000
DTSTAMP:20260422T202709
CREATED:20160908T002430Z
LAST-MODIFIED:20160908T002446Z
UID:1404-1478057400-1478088000@shelbycounty911.org
SUMMARY:DE-STRESS AND GET MORE ‘ME’ TIME
DESCRIPTION:In this one-day program\, topics include: \n\nThe nature of stress\, stress disorders (acute/traumatic\, chronic)\, and the mental and physical health impacts of unmanaged stress\nNegative impacts of traumatic stress on personal health and work performance\nImportance of supporting and personally embracing proactive stress management\nUtilization of specific skills activating the Relaxation Response\nPrinciples and skills for management of emotion and thinking under duress\nPrinciples and skills for effective PSAP communication and conflict resolution\nImportance of nutrition and exercise as a coping strategy\n\nThis comprehensive stress management class offers the tools and principles needed to recognize the impact of dispatcher stress and do something about it. Adopting an effective coping strategy can mean the difference between thriving in your career and retiring well\, or constantly feeling tense and anxious under the pressure. With this class\, dispatchers will understand exactly how to lower their stress levels while still making time for what matters. \nWho is this program for? \n\nAny public safety dispatcher\nTraining dispatcher\nLead dispatcher\n\nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/de-stress-and-get-more-me-time-3-copy/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20161102T033000
DTEND;TZID=America/Chicago:20161102T120000
DTSTAMP:20260422T202709
CREATED:20170120T030211Z
LAST-MODIFIED:20170120T030211Z
UID:1448-1478057400-1478088000@shelbycounty911.org
SUMMARY:DE-STRESS AND GET MORE ‘ME’ TIME Copy
DESCRIPTION:In this one-day program\, topics include: \n\nThe nature of stress\, stress disorders (acute/traumatic\, chronic)\, and the mental and physical health impacts of unmanaged stress\nNegative impacts of traumatic stress on personal health and work performance\nImportance of supporting and personally embracing proactive stress management\nUtilization of specific skills activating the Relaxation Response\nPrinciples and skills for management of emotion and thinking under duress\nPrinciples and skills for effective PSAP communication and conflict resolution\nImportance of nutrition and exercise as a coping strategy\n\nThis comprehensive stress management class offers the tools and principles needed to recognize the impact of dispatcher stress and do something about it. Adopting an effective coping strategy can mean the difference between thriving in your career and retiring well\, or constantly feeling tense and anxious under the pressure. With this class\, dispatchers will understand exactly how to lower their stress levels while still making time for what matters. \nWho is this program for? \n\nAny public safety dispatcher\nTraining dispatcher\nLead dispatcher\n\nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/de-stress-and-get-more-me-time-3-copy-copy/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20161103T033000
DTEND;TZID=America/Chicago:20161103T120000
DTSTAMP:20260422T202709
CREATED:20160908T002609Z
LAST-MODIFIED:20160908T002638Z
UID:1406-1478143800-1478174400@shelbycounty911.org
SUMMARY:POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)
DESCRIPTION:Focus: Effective Communication for the Dispatch Center \nThis 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. \nTopics include: Why is communication so challenging at 9-1-1?; the impact of stress on the quality of communication; the elements of effective communication; understanding the four basic personality types and how to interact with each; powerful strategies for conflict resolution; how to give and receive criticism; ways to reduce the frequency of negative interactions. \nLearning Objectives: \n\nParticipants will learn proven strategies to:\nStay present even when they’ve lost patience\nGet out of negative thinking traps\n Interact with each of the four primary personality types\nEffectively give and receive criticism\nDefuse conflict and regain common ground\n\nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/positive-interaction-with-difficult-people-healthy-dispatcher-3/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20161104T033000
DTEND;TZID=America/Chicago:20161104T120000
DTSTAMP:20260422T202709
CREATED:20160908T002644Z
LAST-MODIFIED:20160909T225508Z
UID:1408-1478230200-1478260800@shelbycounty911.org
SUMMARY:POSITIVE INTERACTION WITH DIFFICULT PEOPLE (HEALTHY DISPATCHER)
DESCRIPTION:Focus: Effective Communication for the Dispatch Center \nThis 8-hour class provides emergency dispatchers with an increased capacity for attentiveness and patience with callers and coworkers. \nTopics include: Why is communication so challenging at 9-1-1?; the impact of stress on the quality of communication; the elements of effective communication; understanding the four basic personality types and how to interact with each; powerful strategies for conflict resolution; how to give and receive criticism; ways to reduce the frequency of negative interactions. \nLearning Objectives: \n\nParticipants will learn proven strategies to:\nStay present even when they’ve lost patience\nGet out of negative thinking traps\n Interact with each of the four primary personality types\nEffectively give and receive criticism\nDefuse conflict and regain common ground\n\nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/positive-interaction-with-difficult-people-healthy-dispatcher-3-copy/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
END:VEVENT
END:VCALENDAR