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X-WR-CALDESC:Events for Shelby County 911
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DTSTART;TZID=America/Chicago:20160907T030000
DTEND;TZID=America/Chicago:20160907T120000
DTSTAMP:20260422T235827
CREATED:20160908T004450Z
LAST-MODIFIED:20160908T004450Z
UID:1412-1473217200-1473249600@shelbycounty911.org
SUMMARY:Bullying and Negativity in the Communications Center (APCO)
DESCRIPTION:Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar\, we will define what bullying is and provide some examples. We will also look at the people it affects in our comm centers.  Finally we will give you the tools to combat the bullying problem in your comm center. \nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/bullying-and-negativity-in-the-communications-center-apco-3/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20160907T030000
DTEND;TZID=America/Chicago:20160907T120000
DTSTAMP:20260422T235827
CREATED:20161021T192829Z
LAST-MODIFIED:20161021T192829Z
UID:1421-1473217200-1473249600@shelbycounty911.org
SUMMARY:Bullying and Negativity in the Communications Center (APCO) Copy
DESCRIPTION:Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar\, we will define what bullying is and provide some examples. We will also look at the people it affects in our comm centers.  Finally we will give you the tools to combat the bullying problem in your comm center. \nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/bullying-and-negativity-in-the-communications-center-apco-3-copy/
LOCATION:Due to the COVID-19 virus the meeting will be held by electronic means per TCA 8-44-108\, TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20160912T033000
DTEND;TZID=America/Chicago:20160912T113000
DTSTAMP:20260422T235827
CREATED:20160617T014926Z
LAST-MODIFIED:20160908T004247Z
UID:1075-1473651000-1473679800@shelbycounty911.org
SUMMARY:Bullying and Negativity in the Communications Center (APCO)
DESCRIPTION:Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar\, we will define what bullying is and provide some examples. We will also look at the people it affects in our comm centers.  Finally we will give you the tools to combat the bullying problem in your comm center. \nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/bullying-and-negativity-in-the-communications-center-apco-2/
LOCATION:TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20160913T033000
DTEND;TZID=America/Chicago:20160913T113000
DTSTAMP:20260422T235827
CREATED:20160617T014503Z
LAST-MODIFIED:20160908T004034Z
UID:1074-1473737400-1473766200@shelbycounty911.org
SUMMARY:Bullying and Negativity in the Communications Center (APCO)
DESCRIPTION:Description: Bullying is prevalent in the workplace including America’s 9-1-1 comm centers. The number of U.S. workers affected by bullying is a staggering 65.6 million.  In this seminar\, we will define what bullying is and provide some examples. We will also look at the people it affects in our comm centers.  Finally we will give you the tools to combat the bullying problem in your comm center. \nThis class is for Shelby County PSAP’s\, but for other agencies whom may be interested call Sue Robinson at (901)380-3903.
URL:https://shelbycounty911.org/event/bullying-and-negativity-in-the-communications-center-apco/
LOCATION:TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20160915T033000
DTEND;TZID=America/Chicago:20160915T113000
DTSTAMP:20260422T235827
CREATED:20160617T015144Z
LAST-MODIFIED:20160908T001458Z
UID:1076-1473910200-1473939000@shelbycounty911.org
SUMMARY:Crisis Intervention (The Public Safety Group)
DESCRIPTION:When a person is in crisis\, the telecommunicator many times will be the first person to respond. This class provides you the tools you need.  Communications personnel are often the first to deal with a person in the midst of a crisis. We recognize emotions\, not rational thinking\, are the driving force that alters behavior and actions of the person in crisis. Many times\, these calls are for barricaded individuals\, mentally ill people in crisis\, suicidal persons\, domestic violence situations or even hostage situations. Your words and actions will most likely set the tone for the remainder of the call. This course is designed to teach and arm communications personnel with effective communications skills to not only get the needed information from the caller but also teach them how to use verbal communications skills to lower emotions and de-escalate the situation. This will aid in making the scene safer for your emergency responders\, with the ultimate goal of a peaceful resolution. The course includes information on the Understanding of the Mentally Ill and tips on how to deal with them during an episode or break down. This course is a must for all 9-1-1 telecommunicators and their supervisors.
URL:https://shelbycounty911.org/event/crisis-intervention-the-public-safety-group/
LOCATION:TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20160916T033000
DTEND;TZID=America/Chicago:20160916T113000
DTSTAMP:20260422T235827
CREATED:20160617T015151Z
LAST-MODIFIED:20160908T001502Z
UID:1077-1473996600-1474025400@shelbycounty911.org
SUMMARY:Crisis Intervention (The Public Safety Group) Copy
DESCRIPTION:When a person is in crisis\, the telecommunicator many times will be the first person to respond. This class provides you the tools you need.  Communications personnel are often the first to deal with a person in the midst of a crisis. We recognize emotions\, not rational thinking\, are the driving force that alters behavior and actions of the person in crisis. Many times\, these calls are for barricaded individuals\, mentally ill people in crisis\, suicidal persons\, domestic violence situations or even hostage situations. Your words and actions will most likely set the tone for the remainder of the call. This course is designed to teach and arm communications personnel with effective communications skills to not only get the needed information from the caller but also teach them how to use verbal communications skills to lower emotions and de-escalate the situation. This will aid in making the scene safer for your emergency responders\, with the ultimate goal of a peaceful resolution. The course includes information on the Understanding of the Mentally Ill and tips on how to deal with them during an episode or break down. This course is a must for all 9-1-1 telecommunicators and their supervisors.
URL:https://shelbycounty911.org/event/crisis-intervention-the-public-safety-group-2/
LOCATION:TN
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20160923T033000
DTEND;TZID=America/Chicago:20160923T050000
DTSTAMP:20260422T235827
CREATED:20151028T014546Z
LAST-MODIFIED:20190719T010214Z
UID:500-1474601400-1474606800@shelbycounty911.org
SUMMARY:Executive Committee Meeting
DESCRIPTION:
URL:https://shelbycounty911.org/event/denise-amber-lee-tragedy-2-2/
LOCATION:TN
CATEGORIES:Training
END:VEVENT
END:VCALENDAR