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911 Center Supervisor – 3 day course (NENA / Lisa Fulton)

April 22 @ 8:30 am - April 24 @ 4:30 pm

This course gives new supervisors the skills they need to succeed in their positions.  Experienced supervisors leave with updated, refreshed skills that further their careers.

Using a combination of lecture and practical exercises, students learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from

line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills and tips for their toolbox.

*In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Word and PDF reader software.

Details

Start:
April 22 @ 8:30 am
End:
April 24 @ 4:30 pm
Event Category:

Organizer

Sue Robinson
Phone:
901-380-3903
Email:
srobbins@shelbycounty911.org

Venue

Shelby County Emergency Communications District 3150 Lenox Park Blvd., Suite 108 – Memphis Details
3150 Lenox Park Blvd., Suite 108
Memphis, TN 38115 United States
+ Google Map
Phone:
(901)380-3911